Shipping

In-Stock Orders

Please allow up to one week for in-stock orders to be processed, packaged, and shipped unless a different timeframe is shown on the product page.

Preorder Items

Preorder items follow the estimated shipping window shown on the product page. Please review the product page before ordering, as preorder timelines may vary by item.

Tracking & Delivery

Once your order ships, tracking information will be sent to the email address used at checkout.

If tracking shows that your package was delivered but you have not received it, please contact the shipping carrier to open a claim. If you need supporting order information, email us at shop@concretejunglenewyork.com.